Have you ever had one of those moments when someone helped you without any prompting and left you feeling pretty darn relieved? Well, something just like that happened to us when we were anchored outside of Green Turtle Cay Marina. We had just left the San Blas, and the tradewinds and the accompanying six to nine foot seas were blasting. Our plan was to pick up fuel at the marina so that our tanks would be topped up before going through the canal, preferably after spending the night in the anchorage.
Unfortunately, that particular anchorage was not as tranquil
as the last time we dropped the hook here on our way to the San Blas. In fact, there
were some pretty big rollers coming through, an uncomfortable way to spend an
evening for those of you who haven’t experienced the joys of sleeping while
bouncing before. But we weren’t too troubled. It’s just one night, and we’d
experienced WAY worse.
But then we saw this man who was standing on the marina breakwater
with a Rottweiler motioning for us to come inside. This man was Yogi, the
manager of Green Turtle and a fixture in this area of Panama after working for
years at Isla Elephante in the San Blas. Before we knew it, we were ensconced
in a slip and enjoying all the privileges that being attached to land has to
offer – mainly the ability to take a walk without having wet, salt-ridden shorts from
the dinghy ride.
And we got two nights in the marina sans charge. If you
purchase diesel from them, which we did, you get a free night, and if you’re a
first-time customer, which we were, you get a free night as well. It was an odd
– and pleasant - marina experience, not only to not be overcharged but to not be
charged period. The marina is steadily growing, adding amenities like restrooms
and showers, as well as haulout facilities. Yogi said that they hope to have
the haulout up and running by March, meaning that Shelter Bay, the only marina
on this side of Panama with a haulout yard, would finally have some competition.
(Currently, Shelter Bay’s prices are so high that we are forgoing a bottom job
until we get to someplace more reasonable - like back on planet Earth.)
We don't stay in marinas often, but we thought we'd give Green Turtle a shout out because of their excellent hospitality.
Nice to see someone being nice. They seem to understand customer service. Love your blog! Keep writing.
ReplyDeleteThanks, James! We really enjoyed our time there. Even though they were still putting things together, the genuine hospitality was what really showed.
DeleteThanks for the tip! I'll be sure to keep this in mind when we go through that area.
ReplyDeleteNo problem, Kelley! It was definitely worth it, especially if you need to fill up on diesel.
DeleteWow! Rarely hear about a marina doing things like that. Nice!
ReplyDeleteI know! We were shocked actually. Most of the time, marinas nickel and dime you, but Green Turtle was more than generous.
DeleteThank you so much for your comment Bettie del Mar, we are improving every single day! And this is all thanks to you, our customers..
ReplyDeleteFor any information about us, my name is Daniela Palacio from Turtle Cay Marina and I´ll be more than glad to assist you. You can contact me at administracion@turtlecaymarina.com
Thank you for your hospitality! We had a lovely time there and wish that every marina was so welcoming.
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